Olark - Groove Integration

Olark live chat enables customers to talk to you directly from the Groove widget.

Full Live Chat Capabilities within Groove

We’ve designed Olark live chat to be easy to install and easy to use so you can talk to more customers on your website. The Olark and Groove integration brings together two intuitive software solutions to boost the power of each other. Groove users consistently say it’s super easy to get up-and-running, and provides helpful features like email templates, reminders, and scheduled emails. With this integration, you can chat directly from the Groove widget, and integrate chat records into your support tickets. Groove also has a great support team, if you run into any issues.

How Olark Live Chat works with Groove

Step 1

During any Olark chat as an agent, type !groove and hit enter.

illustration of how the integration works, step one

Step 2

We’ll create a case in Groove with your chat attached. Voila!

illustration of how the integration works, step two

Integration setup

Here's a how-to guide for connecting Olark and Groove.

Integration guide

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Make your business human with Live Chat

If your small business needs a simple, powerful website chat widget, then Olark is right for you. It only takes minutes to add our intuitive live chat software to your website. Once installed, Olark makes it easy to talk more customers on your website in a human way, which has been shown to increase sales, increase average purchase size, and improve customer satisfaction.

Your next customer is on your website. Talk to them.

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